Privacy Policy
Maia chatbot
Exzy Company Limited Company Limited (the “Company”) is the owner and the developer of Maia chatbot (the “Service”). By signing up and registering to be the user to use the service of Maia (“User”), the User acknowledges and understands that the Company would need to process the personally identifiable information (the “PII”) of such particular User. Thus, the Company announces this Privacy Policy to notify the User of the rights and obligations as well as the conditions for the collection, use, process and disclosure of the User’s PII in performing the Service.
This Privacy Policy is only applicable to the use of the Service and shall not apply to the PII process undertaken by other application or website developed and operated by any other third-party that the Company does not have any control over (the “Third Party”) despite being displayed or connected to the Service. The User understand and agree that the User shall study and agree on the privacy policy announced by those Third Party that are separated from this Privacy Policy.
If the User does not accept this Privacy Policy and any amendment thereof, the Company reserves the rights to refrain from providing the Service to such User because the PII processing defined hereunder are critical for the provisions of the Services by the Company to the User. By continuing to use the Service, the relevant User shall be deemed to always accept and agree to the Privacy Policy.
The Company may amend or revise this Privacy Policy at any time to assure the compliance with the relevant laws and regulations and to assure the updates in the Service at any time; provided that the Company will communicate the amendments or revisions made to the User and the amendment or revisions shall become effective once being communicated.
PII being Processed by the Company in the performance of the Service
In order to perform the required Services, the Company would need to collect and process the following PII from the User:
Objectives for PII Process
The Company intends to store the PII of each relevant User for throughout the period of time that the User is still the registered User and for 3 (three) years after the User’s termination for the legitimate interest of the Company in the legal proceedings that the Company may have against the relevant User; provided that in case that the relevant laws requires the storage of the PII for the longer period than defined, the Company may need to do so.
Disclosure of the PII
In order to assure the performance of the Service as committed, the Company may need to disclose the User’s PII in the following circumstances:
What are Cookies that the Company is using in Service Performance?
Cookies are text files stored on the User’s computer browser directory or program data subfolder in order to keep data log of the User’s internet usage and the User’s behavior or interaction when using the Service. For the good performance of the Service, the Company need to use various types of Cookies for various purposes as defined below:
Even though the use of Cookies would enhance the performance in providing Services to the User, the User shall be entitled to disable the Cookies setting on the User’s browser at their own will; provided that the User shall acknowledge that the Cookies-disabled setting may impact the efficiency and the performance of the Service as defined in details for each type of Cookies above.
Representation on the Privacy Security
The Company represents and guarantees that the Company shall use the most appropriate security measures to prevent the unauthorized access, amendment or disclosure of the PII in any form or in any circumstance by either internal or external persons and the Company commits to review those measures on the regular basis with the strong commitment to be in strict compliance with the applicable laws.
Data Subject Rights
The Company acknowledges and accepts the User’s rights as the data subject over their PII as defined under the applicable laws that include the following rights:
The Users can contact their company (as the data controller) in order to make the request to exercise any defined rights through the defined channel without any charge and the Company will consider and notify the User of the Company’s determination within 30 days after the receipt of the User’s valid request.
Contact Us
Data Processor
Name: Exzy Company Limited
Contact detail: 026900779
Email address: contact@exzy.me